Founded in 2010, Phoenix Design Concepts Inc. is an expansion of a previously existing company with a focus on performance wear production for more than 20 years. Founded and owned by Diana Baisa, Phoenix Design Concepts specializes in high quality and hand-crafted custom garments for clients nationwide. We look forward to producing new designs for those whose imagination has no limit!

Our purpose is to contribute to the communities that we live and work in by educating and training a talented workforce, improving their skills in a creative environment. While offering competitive pricing for equal product services and value, our high-quality control standards ensure that products delivered always meet customer satisfaction.

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Female Dressmaker Working on a Sewing Machine — Indianapolis, IN — Phoenix Design Concepts

State-of-the-Art Machinery

Our facility maintains and creates with over 58 highly advanced sewing machines, multiple state-of-the-art vacuum-powered cutting tables, other specialized machines, and modern design/production software. The machinery in our facility is maintenance and repaired in-house with our experienced mechanics. Our equipment is regularly tested for any performance issues to ensure it is functioning at peak levels for every project. Our vast array of machinery allows us to take on any design and production project, letting our team focus on completing the job efficiently without needing to worry about facility capabilities. We can produce anything and everything our minds can comprehend.

Decades of Experience Sewing

Each of our well-trained sewing engineers is trained at our facility for 2 weeks before beginning their work producing out top-of-the-line products, such as nationally recognized show choir dresses and suits, cutting edge dress garments, and market defining face masks. Our team of sewing engineers alongside our unbeatable, advanced machinery allows us to set the trends of the fashion and Cut & Sew industry. Many members of our team have been working with our Company President, Diana Baisa, for over 18 years showcasing that we value reliability and talent on our team. All members of our sewing engineer team can be entrusted with the most difficult projects to eventually master the skills and techniques required for consistent satisfactory results.

Incredible Customer Service

A lot has been spoken about our amazing team of sewing engineers, but not enough can be said about the face and voice of the business, our wonderful customer service representatives. Every customer is unique, having their own list of priorities, wants, needs, preferences and we understand that. We are here to bring YOUR work to reality, to make YOUR dreams come true, so it only makes sense that we do everything we can to make YOU comfortable and satisfied with the project. Available throughout the work week and Saturdays, our customer service representatives can be reached through phone calls, emails, and social medias where we reply within 24 hours. Have a question? We have an answer! Have a suggestion? We are here to listen! Need a change in your order? We can change that! Our team will provide constant, honest updates about your order. Utilizing prior experiences to provide the best possible answers, estimates, and speculations so that you can best prepare for your order to arrive. Best of all, we always follow up with our customers after delivery to make certain that they were well taken care of, have no issues with their order, and are 100% satisfied with the entire process.

Reliable, Hardworking Vendors

No one business can do it all on their own, through our years of designing and production we have tested countless vendors for their reliability, price breakdowns, and final product deliveries. Our supply manager is working around the clock to guarantee that the supplies we receive meet our high expectations, so our own products and shipments arrive to our customers exceeding their expectations. Just as we expect quality results from ourselves, we expect the same from the vendors that we do business with. Our network of connections has allowed us to choose from the greatest businesses and contractors across the world, giving us an edge over our competitors. No detail is too small, every inch of the product matters so we demand our vendors to only deliver their best work. High-quality fabrics worldwide, the greatest photographers in the nation, knowledgeable web designers and coders, award-winning graphic designers, and so many more vendors/contractors that we have access to. We are proud to be associated with all our vendors and contractors, helping one another grow as companies to deliver amazing final products to our customers.
If you would like to contact us, please fill out the form below and we will respond to you within 24 hours! We are open Monday through Friday from 9am-5pm EST, Saturdays from 10am-2pm, and Sundays we are closed. If you would like to avoid using email, you can call us at (317) 973-5828 where one of our customer service team members will be happy to speak with you! We will always have an answer to your question, proposal to your inquiry, or follow-up questions for you so we can understand your wants and needs. We here at Phoenix Design Concepts Inc. are happy to assist you to let your ideas grow!

WE STITCH QUALITY IN EVERY SEAM

USA Made

All Designs, Cut & Sew Manufacturing are performed in central Indiana

Quality First

Uncompromised Attention to Details by our Experienced Team

Honest Prices

We don’t upcharge for all the good things

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If you are looking for quality and unique costumes, this is the place for you! Diana is extremely professional and definitely has a talent for putting what is in your head and then creating it. Her custom dresses are always beautiful. You won’t be disappointed!!

A Happy Customer

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I really love these masks! They are so incredibly comfortable! They fit my face perfectly, and make me feel very safe. They recently helped me with a custom order so that I could have masks for work. They were so helpful to me and happy to oblige! I could not be any happier with this company!

Stephanie Adams

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Diana and her team have been making quality garments for years. From my time at North Central wearing concert gowns in band to now wearing My Shield Masks during the pandemic. It feels good to wear a comfortable mask that was made right here in Indianapolis!

Jennifer Valler

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The masks I purchased for my choirs have been life changing. They are high quality, breathable masks that have allowed us to continue to rehearse and perform throughout the pandemic. Their customer service is very attentive and helpful.

Doran Johnson

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Diana and her team at Phoenix Design concepts are the best. Always professional and beyond creative, this team can make your show choir costume dreams come true. Diana has been designing for us for years and we have never been disappointed. Beautiful work, beautifully finished and flattering for all body types.

Debra Wade

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